Data Policy

1. Permitted Data

1.1 Profile Information

• Real name or appropriate nickname
• Appropriate and decent profile picture
• Accurate contact information
• Education and experience information

1.2 Learning Content

• Questions related to learning
• Constructive comments
• Sharing learning experiences
• Constructive suggestions

1.3 Files and Documents

• Files related to learning
• Payment receipts
• Work created from learning

2. Prohibited Data

3. Data Posting Guidelines

3.1 Language Use

• Use polite and appropriate language
• Avoid profanity and slang
• Use easy-to-understand language
• Check spelling before posting

3.2 Image Posting

• Use clear, high-quality images
• Do not post inappropriate images
• Credit image sources if not your own
• Maximum file size: 5MB

3.3 File Posting

• Scan files for viruses before uploading
• Use descriptive file names
• Do not post copyright-infringing files
• Maximum file size: 50MB

4. Fair Usage

4.1 Resource Usage

• Do not overuse the system
• Do not repeatedly submit the same data
• Do not upload unnecessary files
• Use with caution

4.2 Respecting Others

• Respect other learners and instructors
• Do not post inappropriate comments
• Do not use others' data without permission
• Report illegal activities

5. Monitoring and Enforcement

5.1 Monitoring

We reserve the right to monitor data posted in the system by:

• Using automated monitoring systems
• Manual review when necessary
• Accepting reports from users
• Random spot checks

5.2 Actions for Violations

• Immediate removal of violating data
• Warning sent to user
• Temporary account suspension
• Account termination in serious cases
• Reporting to authorities if necessary

6. Appeals and Contact

6.1 Appeals

If you believe our action was unfair, you may appeal within 7 days by:

• Sending an email to [email protected]
• Providing reasons and supporting evidence
• Waiting for response within 3-5 business days

6.2 Contact Us

If you have questions about this policy, please contact us:

• Email: [email protected]
• Main Email: [email protected]
• Business Hours: Monday - Friday, 9:00 - 18:00

7. Policy Changes

We reserve the right to update this policy at any time to remain appropriate for usage and changing laws.

• Changes take effect immediately upon announcement
• Users are responsible for tracking changes
• Continued use indicates acceptance of the new policy

8. Limitation of Liability

SanookAI is not responsible for:

• Data posted by users without authorization
• Damages resulting from illegal data usage
• Data lost due to abnormal usage
• Problems arising from policy non-compliance